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Legal Notice

Privacy Policy

Last Updated: January 2025

1. Introduction

Nanjing Silfluo New Material Co., Ltd. ("Silfluo", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our services immediately.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Request technical data sheets or product samples
  • Contact us via email, phone, or inquiry forms
  • Subscribe to newsletters or technical updates
  • Engage in business transactions or partnerships

This information may include: name, company name, job title, email address, phone number, shipping address, and industry sector.

2.2 Technical Data

When you visit our website, we automatically collect certain technical information, including:

  • IP address and geographic location
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on each page
  • Referring website or source

3. How We Use Your Information

We use the collected information for the following purposes:

Business Operations

Processing inquiries, providing technical support, delivering product samples, and fulfilling orders.

Communication

Sending technical data sheets, product updates, industry news, and responding to customer service requests.

Website Improvement

Analyzing user behavior to enhance website functionality, content relevance, and user experience.

Legal Compliance

Meeting regulatory requirements, enforcing terms of service, and protecting our legal rights.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted third-party vendors who assist in website hosting, logistics, payment processing, or analytics (bound by confidentiality agreements).
  • Legal Requirements: When required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales (with advance notice).

5. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption

SSL/TLS protocols for data transmission

Access Control

Restricted employee access to personal data

Regular Audits

Periodic security assessments and updates

Data Retention

Limited retention periods per legal requirements

Note: While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access

Request a copy of the personal data we hold about you

Correction

Update or correct inaccurate or incomplete information

Deletion

Request erasure of your personal data (subject to legal retention requirements)

Opt-Out

Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at: purchase@silfluo.com

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

  • Remember your preferences and settings
  • Analyze website traffic and user behavior
  • Improve website functionality and content relevance

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including China. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

9. Children's Privacy

Our services are intended for business professionals and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending email notifications to registered users (for material changes)

Your continued use of our services after such modifications constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Phone / WhatsApp
+86 13951797405
Address
Nanjing Economic and Technological Development Zone
Nanjing 210012, Jiangsu Province, China

Legal Entity: Nanjing Silfluo New Material Co., Ltd.
Governing Law: This Privacy Policy is governed by the laws of the People's Republic of China.
Dispute Resolution: Any disputes arising from this policy shall be resolved through negotiation or submitted to the jurisdiction of courts in Nanjing, Jiangsu Province.